Privacy policy

When you send an enquiry through the contact form, we receive the details you enter: your name, email address, event date, number of guests, the occasion, and your message. If you email us directly, we receive your email address and whatever you write.

We also measure how the site is used with Vercel Web Analytics and Speed Insights. These record page views and loading performance in aggregate. They do not use cookies, do not identify you, and do not follow you to other websites.

Enquiry details are used only to respond to you, plan and quote your event, and keep a record of our conversation. Analytics are used only to understand which pages are useful and to keep the site fast.

Your enquiry is delivered to Chef Jason Hassall by email. It passes through two service providers on the way: Vercel, which hosts this website, and Resend, which sends the enquiry email. Both process it only to provide that service, and some of their servers are outside Canada, so your information may be stored or processed in other countries.

We do not sell, rent or trade your personal information, and we do not use it for advertising. We share it with no one else unless the law requires us to.

We keep enquiries and event correspondence for as long as we need them to plan and deliver your event and to meet our record-keeping obligations, and then delete them.

You can ask what information we hold about you, ask us to correct it, or ask us to delete it, by writing to chef@rootandwhisk.ca. You can also withdraw your consent to our using it at any time, though we may then be unable to plan your event.

This policy is written with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) in mind. If you are not satisfied with our answer to a privacy concern, you can contact the Office of the Privacy Commissioner of Canada.

If we change how we handle personal information, we will update this page and the date at the top.